Confidentiality is paramount in developing a working relationship.

Any information, documentation, visual or audio files to which Good to Go Transcription may be privy is treated as strictly confidential, and as property of the individual sender.

If we do have a technical problem with any of the work provided to us, we will attempt to rectify this with the minimum of hassle, purely for the sake of efficiency and to improve our service.

We provide a confidentiality agreement as standard, however we are happy to sign any confidentiality agreement your organisation may require.

  • Confidentiality is our highest priority. Data will never be shared with any third party organisation. Your work and your information will be deleted upon request.
  • We are fully compliant with the terms of the Data Protection Act 1998.
  • As our client, you retain ultimate ownership of any documentation, sound, video or image files pertaining to your business.
  • Good to Go Transcription make use of Dropbox for our day to day business and file transfers. All data is encrypted using 256-bit Advanced Encryption Standard (AES), and deleted once the work is complete. Documents will be retained on a local backup unless deletion is requested.
  • We do not sell or trade information to third parties.
  • Your work will not leave the jurisdiction of England and Wales.

If you have any queries or concerns in this regard, please contact us.